What our customers say about us

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What our customers say


“For me it’s their reliability, punctuality, high-quality work and way of doing things that make MEINRAD.cc stand out from other translation agencies. They are the ideal partner for companies working with complex technology. Without them as a language service provider we would be unable to successfully deliver our translation projects.

Deadlines are always met, queries are answered within 24 hours and translations are delivered in three to seven days. Meinrad Reiterer treats all projects, no matter how big or small, with the same level of dedication and commitment. That reflects very well on him.”


— Eberhard Strobel
Head of Documentation and Translation

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What our customers say


“As well as their language and subject expertise, what I value about MEINRAD.cc is their flexibility. It’s not always easy for us to plan ahead. No matter when we send them a job, it’s always delivered within a week.

Their warm and friendly manner in e-mails – not something you always get in the business world – makes dealing with them extremely enjoyable. It gives me a positive energy to go through the day in a happy frame of mind.”

 


Thomas Weissleder
Technical editor

14_Testimonial_2016

What our customers say


“As a pharmaceutical company there are strict regulations with which we have to comply, and the translators we use must therefore meet these standards too. In MEINRAD.cc we have a partner who meets these requirements and coordinates translations into over 30 languages, all done by specialist translators.

Rather than supplying individual texts, we send them complete CAT tool projects. Text which has already been translated is recognized by MEINRAD.cc’s translation memory and not worked on again. All we then have to do is import the translated project. We save a lot of time and money.

MEINRAD.cc’s project management is extremely professional, skilled, punctual and reliable. They do not feel like an external business to us; it’s as if they were a department of our own business and our own colleagues.”


— Doris Wimmer
Marketing Manager

MED-EL

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What our customers say


“We get the native speakers at MEINRAD.cc to translate internal communiqués, press releases and our entire customer magazine. They are always very quick, and I can rely on the translations being technically correct. We hardly ever have to query anything.

The online customer portal gives me an overview of the status of the translations, and the whole process is documented. The CAT tool accelerates and improves the process even more. I no longer have to send documents hither and thither by e-mail, I can see what the translator is currently working on and I can make changes instantly. This means that both parties are constantly learning from each other. This is a really enjoyable way of working.”


— Agnes Zeiner
Senior Customer Communication Manager

Oerlikon Balzers

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What our customers say


“We always receive a complete translated package which needs practically no post-editing. All we have to do is prepare the texts for printing.

MEINRAD.cc always delivers before the agreed deadline. Meinrad Reiterer’s personal touch and high level of professionalism are also real plus points for me. We can rely on him, even when deadlines are tight.”

 


— Werner Lex
Head of Documentation and Translation

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What our customers say


“The more often a document – such as a large manual – is revised or added to, the smaller the proportion of that document needing to be translated becomes.

We value their expertise and professionalism in dealing with our complex documents, and the consistency and continuity that results. To simplify our translation process and to guarantee project completeness, we always send the entire project to MEINRAD.cc. They extract the sections that need to be translated, translate them and deliver the finished project to us in its entirety, meaning that our editors can focus on their main responsibilities.

Compared to other translation providers, I would say that MEINRAD.cc provides excellent value for money, and our business relationship with them is extremely profitable.”


— Thomas Volkart
Documentation – Bystronic Laser AG

 

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What our customers say


Technical instructions essentially remain the same – only a few changes or additions are made. The great thing about MEINRAD.cc’s translation memory tool is that we don’t have to go through the entire document telling them what has changed. The software does it for us. This tool alone helps us save 60 percent compared to other providers every year.

The customer portal also makes our work a lot easier. Large files can simply be uploaded by Drag & Drop, which is much easier than e-mailing them. We can specify what is to be translated, can look at previous projects and see how much they cost.


— Steffen Renz
Technical editor

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What our customers say


“As well as the price, it was the commitment to quality and the way MEINRAD.cc goes about things that impressed us the most. When we sent them the first job, Meinrad Reiterer asked some very detailed questions, always focusing on the important issues, until he had everything he needed to deliver a high-quality translation. Initially I found it almost annoying, but in hindsight it was exactly the right thing to do. All communication runs like clockwork too. We always receive immediate replies to the emails we send.”


— Norbert Kunz
Project Manager

12_Testimonial_2016

What our customers say


“As virus scanners are getting more and more aggressive, we stopped sending files to be translated by e-mail. Instead, we used Dropbox and other Cloud services to send them to and fro, which wasn’t exactly the ideal solution. But we’ve found it now in the MEINRAD.cc customer portal. It is very well-structured and easy to use. We upload a project and immediately receive an estimate of what the translation will cost and how long it will take. We receive the translated project in the same way. This makes our work a great deal easier.

Another benefit of our collaboration is that MEINRAD.cc uses the same translation tools that we do. This means there are never any conversion problems. Their clear and extremely friendly support is another advantage for us.”


— Frank Kobs
Head of Software Development

PaletteCAD

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What our customers say


“MEINRAD.cc always supplies quotes quickly and reacts promptly to all questions. They’re also very flexible in terms of how projects progress – there’s no rigid “it must be done like this” approach.

Our work together with them runs so smoothly and seamlessly that it feels like MEINRAD.cc is a department within our own company. In Meinrad Reiterer we always have the same contact person. He really knows his stuff when it comes to technical and software issues. He has his finger on the pulse. The friendly, personal relationship we’ve built up over time is also an enormous help to me in my work.”

 


— Iris Lenger
Technical Communication & Information

13_Testimonial_2016

What our customers say


“Our translations involve processing large amounts of data with many thousands of documents. In the past, when we used other translation agencies, we had to deliver each file separately. Now, with MEINRAD.cc we simply upload entire Flare projects through the customer portal. MEINRAD.cc does the rest, which makes our work so much easier.

We have direct contact with the translators through the customer portal and the memoQ CAT tool. This makes resolving queries much quicker. We are still dealing with the legacy of having used older technology in the past, but MEINRAD.cc is helping us update our working methods.”


— Gabi Oberreiter
Lead Technical Product Documentation & Communication

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